Dear Malinowski Team
I would like to take this opportunity to thank you for your outstanding service, personal attention and superior skills in selling and staging our home. In addition, your continued dedication to keeping in touch with us continues to allow us to feel as important clients and good friends.
When we first decided to sell our home we interviewed a number of agents, and as first time sellers, we were nervous about being “taken for a ride”. Your personal, direct and honest approach left us feeling very comfortable and at ease. Your knowledge and research towards the market and our surrounding neighbourhood also lead us to believe in your approach to selling our home.
You and your team not only set up an outstanding action plan, that involved a very simple and practical approach to staging our home, but also a realistic outline in what to expect from you. Given that we are a young family with small children, a quick and simple sale was our goal too.
We were absolutely thrilled when our home sold in 6 days for 99% of the asking price. We were very excited and proud to be the first family to have sold in our 10-year-old neighbourhood for over $300,000 (double the original purchase price of the home). We truly believe that this accomplishment was down to your outstanding strength in negotiations and communication clarity. When the veteran Agent presented us with an offer, without hesitation you very professionally and frankly declined the offer outlining very clearly the rationale towards our decline. The justification of amenities and features of our home that you illustrated back to the Agent were undeniable and impossible to oppose. This approach resulted in the Agent going back to his client, and then responding with a terrific counter offer in less than 24 hours. Your skills and great sense for negotiating without a doubt influenced the counter offer we received.
There are many stories you hear about people facing challenges with the sale of their homes. We have continued to tell many family and friends about our excellent experiences with you and often go into great detail about how simple, stress free and fun selling our house was with you! Without hesitation we refer all family and friends looking to buy or sell to the Malinowski Team.
Again thank you for all your support and continued connection with our family (we love the personal messages, free pumpkins and special occasion flowers that you still send our way).
Many Thanks for your support and excellent services. Please feel free to use this letter as a reference for your business.
Sincerely
Steven and Stephanie Venimore
